Business Cover Small Business - Products And Services
Business Cover Small Business - Products And Services
Blog Article
Let's get one thing straight; I'm not prejudice or racist. But I have trouble understanding certain cultures that have strong accents. In an attempt to keep costs down, many computer hardware and software firms have redirected their support to India and other Asian nations.
And what is that "you're the one calling for help so you must be the idiot" attitude all about? Clearly, anyone who can make it through the telephone maze to actually speak with a live tech support representative has proven that she isn't stumped easily.
Experience alone is not enough. On top of that, you need to ask for a client list. You want to know that they have a history of making customers happy with their I.T support Sale lake city. So customer testimonials will help prove their superior customer service. Without seeing proof, how can you be sure the company is right for yours?
Yes, it is possible. You can have sales people who are both sales-oriented as well as technically knowledgeable about your products or services. What they need to do is to come out of their comfort zones. They need to improve their knowledge base and skills when it comes to the tech support I.T aspects of their IT products and services. The focus here is in the message. If you use a more corporate-oriented sales message on engineers or executives more attuned to technical details, you really are not going to generate any B2B leads this way. You will need to approach your marketing campaign differently.
How many customers does this leave unhappy. Even one is too many. By all means have your tech team help out with internal Managed I.T support uttah. issues, but only after all customer facing issues have been resolved. In the meantime an outsourced support team can do the grunt work for the rest of your staff.
I learned everything I now know about online business and marketing at the Ultimate Internet Boot camp. I was given a huge head start in front of others trying to break their way on to the internet. One of the main reasons I believe this is true is because of the focus Harv and his team put on social media and marketing techniques. It is no longer good enough to have a site online because unless it's marketed no one will ever find it.
At the very least, you'll find leads that you can investigate. Sometimes the very first one will do the trick! If the first one doesn't fix the problem, go back to the results page and try another lead. Many, many times I have been able to figure out the problem this way, and it's extremely satisfying, not to mention way faster than the alternatives.